Management of an industrial company must be giving targets to the engineers constantly; that may be the most important job management has in dealing with its engineers.
Anna spoke not only naturally and intelligently, but intelligently and casually, without attaching any value to her own thoughts, yet giving great value to the thoughts of the one she was talking to.
He that gives good advice, builds with one hand; he that gives good counsel and example, builds with both; but he that gives good admonition and bad example, builds with one hand and pulls down with the other.
When you encounter some problems, if you point your finger at yourself and not at others, this gives you control over yourself and calmness in a situation, where otherwise self-control becomes problematic.