In adversity, there is opportunity. Show me someone who has done something worthwhile, and I'll show you someone who has overcome adversity. I've never known anybody to achieve anything without overcoming adversity. Adversity is another way to measure the greatness of individuals. I never had a crisis that didn't make me stronger.
You can't motivate a group of people or a Team. You have to motivate people individually, and that motivation has to be in an environment in which that person has a goal - something they want to accomplish in their lives.
I'd say handling people is the most important thing you can do as a coach. I've found every time I've gotten into trouble with a player, it's because I wasn't talking to him enough.