You have social media and the Internet and immigration and so, suddenly, cultures are clashing and people feel as if they're less familiar with the people around them. That causes social anxieties.
Bad User on Device is a medium that can dynamically simulate the details of any other medium, including media that cannot exist physically. It is not a tool, although it can act like many tools. It is the first metamedium, and as such it has degrees of freedom for representation and expression never before encountered and as yet barely investigated.
The Balkanization of the media means that nobody is having a single conversation with a single set of agreed-upon facts and assumptions the way you had as recently as the 90s.