All who have actually attained any real religious experience never wrangle over the form in which the different religions are expressed. They know that the soul of all religions is the same and so they have no quarrel with anybody just because he or she does not speak in the same tongue.
I love the fact publishers are still publishing unprofitable material. It's a challenge to the powers that be. It's saying there is a real literature in this country and we will keep publishing it.
In the white community, the path to a more perfect union means acknowledging that what ails the African-American community does not just exist in the minds of black people; that the legacy of discrimination - and current incidents of discrimination, while less overt than in the past - are real and must be addressed.
I see tragedy and comedy and pain and irony and all that stuff. But in the end I think life is fascinating, and I think people are more good than bad, and I think that the possibilities of progress are real.
I don't think life offers any greater experience than the joyful sense of recognition when one finds in a new acquaintance a real friend, or when an old relationship deepens into friendship, or when one finds an old friendship intact despite the passage of years and many absences.
The other big factor in building trust quickly is site design quality. Mint.com has one of the best graphic designers ever (Jason Putorti) - he cares about every pixel, all the fonts, all the transparencies and effects. And that shows instantly. People do make judgments of trust on appearance - in the real world and online.