Hatred ever kills, love never dies. Such is the vast difference between the two. What is obtained by love is retained for all time. What is obtained by hatred proves a burden in reality for it increases hatred." - by Mohandas K. Gandhi -
I must say that, beyond occasionally exposing me to laughter, my constitutional shyness has been no dis-advantage whatever. In fact I can see that, on the contrary, it has been all to my advantage.
Just as one must learn the art of killing in the training for violence, so one must learn the art of dying in the training for non-violence. Violence does not mean the emancipation from fear, but discovering the means of combating the cause of fear. Nonviolence, on the other hand, has no cause for fear. The votary of nonviolence has to cultivate the capacity for sacrifice of the highest type in order to be free from fear. He recks not if he should lose his land, his wealth, his life.
A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.