If one by one we counted people out For the least sin, it wouldn't take us long To get so we had no one left to live with. For to be social is to be forgiving.
These evils I deserve, and more . . . . Justly, yet despair not of his final pardon, Whose ear is ever open, and his eye Gracious to re-admit the suppliant.
A stiff apology is a second insult... The injured party does not want to be compensated because he has been wronged; he wants to be healed because he has been hurt.