Sometimes there are customers who get in difficulty because of situations that are out of their control. These are customers with genuine needs, and the role of the bank is to accommodate these customers, and there is a real need to reschedule the loans of these customers.
Rich men are resolved to be astonished at nothing. When they see a masterpiece, they must needs at one glance recognize some flaw to dispense them from admiration, a vulgar emotion.
If you have to have it, it's ego. If you have to not have it, it's ego. Hold life lightly and it will deliver what you need and release what you don't.