Winners embrace hard work. They love the discipline of it, the trade-off they're making to win. Losers, on the other hand, see it as punishment. And that's the difference.
I'd say handling people is the most important thing you can do as a coach. I've found every time I've gotten into trouble with a player, it's because I wasn't talking to him enough.
An agent won't help you get drafted higher, won't make you win more games, and won't make you faster or stronger. They all say they can, but the people who do the drafting don't talk to agents. They talk to coaches, they watch film, they talk to the people who've worked with players. They don't talk to agents.
If you want to get a deal, negotiate with the teams yourself. Say, "I want this much, and no less, but I'll show up to camp on time." It doesn't seem that hard to me.
As a coach, one thing that used to frustrate me was one player would make a bad decision, and that's all you would read about in the papers all over the country. We have so many athletes do so many wonderful things for other people, and you never read about it.