We discover that all human beings are just like us, so we are able to relate to them more easily. That generates a spirit of friendship in which there is less need to hide what we feel or what we are doing.
Sometimes there are customers who get in difficulty because of situations that are out of their control. These are customers with genuine needs, and the role of the bank is to accommodate these customers, and there is a real need to reschedule the loans of these customers.
For though we often need to be restored to the small, concrete, limited, and certain, we as often need to be reminded of the large, vague, unlimited, unknown
If you have to have it, it's ego. If you have to not have it, it's ego. Hold life lightly and it will deliver what you need and release what you don't.