Cruelty impresses, people want to be afraid of something. They want someone to whom they can submit with a shudder, the masses need that. They need something to dreed.
We need to find secular ways to cultivate warm-heartedness. We need secular ways to educate ourselves about inner values. The source of a happy life is within us. Trouble makers in many parts of the world are often quite well educated, so it is not just education that we need. We need to pay attention to inner values.