I am conscious of trying to stretch the boundaries of non-fiction writing. It's always surprised me how little attention many non-fiction writers pay to the formal aspects of their work.
Bad architecture is in the end as much a failure of psychology as of design. It is an example expressed through materials of the same tendencies which in other domains will lead us to marry the wrong people, choose inappropriate jobs and book unsuccessful holidays: the tendency not to understand who we are and what will satisfy us.
Man seems merely dust postponed: the sublime as an encounter - pleasurable, intoxicating, even - with human weakness in the face of strength, age and size of the universe.
The true nature of bureaucracy may be nowhere more obvious to the observer than in a developing country, for only there will it still be made manifest by the full complement of documents, files, veneered desks and cabinets - which convey the strict and inverse relationship between productivity and paperwork.
When work is not going well, it's useful to remember that our identities stretch beyond what is on the business card, that we were people long before we became workers - and will continue to be human once we have put our tools down forever.
[T]he unsympathetic assessments we make of others are usually the result of nothing more sinister than our habit of looking at them in the wrong way, through lenses clouded by distraction, exhaustion and fear, which blind us to the fact that they are really, despite a thousand differences, just altered versions of ourselves: fellow fragile, uncertain, flawed beings likewise craving love and in urgent need of forgiveness.
We are tempted to believe that certain achievements and possessions will give us enduring satisfaction. We are invited to imagine ourselves scaling the steep cliff face of happiness in order to reach a wide, high plateau on which we will live out the rest of our lives; we are not reminded that soon after gaining the summit, we will be called down again into fresh lowlands of anxiety and desire.
It's very hard to respect people on holiday - everybody looks so silly at the beach, it makes you hate humanity - but when you see people at their work they elicit respect, whether it's a mechanic, a stonemason or an accountant.